Managed Services Β· Sub-capability

Custom Enterprise integrations

Tailored integration with your SIEM, ITSM, HR system, identity provider. SOW + dedicated engineering sprint. Not 'we already have a webhook' β€” your real workflow, end-to-end.

Capabilities

Dedicated engineering sprint

2-4 weeks of one of our senior engineers working with your team. Signed SOW, clear deliverables, no open-ended time-and-materials.

SIEM / SOAR integration

Custom connectors for Splunk, Sentinel, Cortex, Chronicle, Elastic. Bidirectional where needed (e.g. SOAR closes ticket on our side).

HR / Identity sync

Workday, Bamboo, HiBob, Okta, Azure AD, Google Workspace. Custom mapping of roles β†’ groups β†’ permissions on our platform.

ITSM ticket automation

ServiceNow, Jira Service Management, Freshservice. Awareness incidents open tickets with full context + assignment routing.

Custom reporting

Reports exported to your board format (PowerBI dashboards, Tableau, Looker). Jointly defined schema map.

Compliance handover

SOC2 / ISO27001 docs ready for the integration. Your compliance team validates without re-investigation from scratch.