Managed Services · Sub-capability

Custom Enterprise integrations

Tailored integration with your SIEM, ITSM, HR system, identity provider. SOW + dedicated engineering sprint. Not 'we already have a webhook' — your real workflow, end-to-end.

Capabilities

Dedicated engineering sprint

2-4 weeks of one of our senior engineers working with your team. Signed SOW, clear deliverables, no open-ended time-and-materials.

SIEM / SOAR integration

Custom connectors for Splunk, Sentinel, Cortex, Chronicle, Elastic. Bidirectional where needed (e.g. SOAR closes ticket on our side).

HR / Identity sync

Workday, Bamboo, HiBob, Okta, Azure AD, Google Workspace. Custom mapping of roles → groups → permissions on our platform.

ITSM ticket automation

ServiceNow, Jira Service Management, Freshservice. Awareness incidents open tickets with full context + assignment routing.

Custom reporting

Reports exported to your board format (PowerBI dashboards, Tableau, Looker). Jointly defined schema map.

Compliance handover

SOC2 / ISO27001 docs ready for the integration. Your compliance team validates without re-investigation from scratch.