Pre-built tickets
Templates per registrar (GoDaddy, Namecheap, Tucows), hosting (Cloudflare, AWS, OVH), browser (Google Safe Browsing, Microsoft SmartScreen). With evidence and the right abuse contact.
Brand Defense · Sub-capability
Take-down ticketing
From detection to effective take-down, tracked. Direct tickets to registrars, hosting providers and browser blocklists with evidence pre-built. We track the SLA all the way to real take-down.
Capabilities
SLA tracking
Time from report → response → take-down. Stats per provider to prioritize faster channels in future incidents.
Multi-stakeholder workflow
Internal assignment (Legal/Security/PR), comments, status updates, full audit trail. Optional Jira/Linear sync via integration.
Escalation tree
If the registrar does not respond in 48h, automatic escalation to ICANN abuse complaint. If hosting does not respond, escalation to upstream provider.
Take-down confirmation
Automatic polling until we confirm the domain is offline, suspended or redirected to a blocklist page. Audit timestamp.
Exec stats
Take-downs per month, average time, % success per channel. KPI to report to the board on program effectiveness.